Dairyglen Services

At Dairyglen we don’t just sell machines. With 25 years of of expertise and excellence, we pride ourselves on offering all our customers an unparalleled level of service and maintenance to ensure your ice cream machine operates to a high level. As part of our service offering, Dairyglen offer all our Gel Matic customers a high standard of after sales care to ensure your machine is operating both efficiently and effectively.

We also provide spare parts for CAB, Elmeco and Gel Matic machines.

Service Plans

Dairyglen Products Ltd are delighted to launch our brand new service plans.

Our service plans are specifically designed to meet our customers needs and ensure your machine operates to the highest standard.

As a valued Dairyglen customer and Gel Matic soft serve ice cream machine owner, its essential that your machine is both operating effectively and with maximum capacity through the new season.

Silver Service Plan

1 x Pre-Season Service Including

  • Replacing
    • Pump O-rings
    • Dispenser O-rings
    • Beater Blades
    • Beater Gasket
    • Beater End Sleeve
  • Checking
    • Pump Flow
    • RPM Sensor
    • Transmission Components
    • Gas Charge
    • Fan Operation
    • Temperature Probes
    • Software Update

2 x Technician Request Calls (Mon to Fri, 9:00 – 17:30)

15% Discount on All Parts

Priority Call Status

Gold Service Plan

1 x Pre-Season Service to Include

  • Replacing
    • Pump O-rings
    • Dispenser O-rings
    • Beater Blades
    • Beater Gasket
    • Beater End Sleeve
  • Checking
    • Pump Flow O-ring replacement
    • RPM Sensor
    • Transmission Components
    • Gas Charge
    • Fan Operation
    • Temperature Probes
    • Software Update

2 x Technician Request Calls (Mon to Fri, 9:00 – 17:30)

1 x Weekend Call (Sat to Sun, 10:00 – 17:30)

20% Discount on All Parts

Priority Call Status

Platinum Service Plan

1 x Pre-Season Service to Include

  • Replacing
    • Pump O-rings
    • Dispenser O-rings
    • Beater Blades
    • Beater Gasket
    • Beater End Sleeve
  • Checking
    • Pump Flow O-ring replacement
    • RPM Sensor
    • Transmission Components
    • Gas Charge
    • Fan Operation
    • Temperature Probes
    • Software Update

2 x Technician Request Calls (Mon to Fri, 9:00 – 17:30)

1 x Weekend Call (Sat to Sun, 10:00 – 17:30)

1 x Emergency Call (4 hours response, Mon to Fri, 9:00 – 17:30)

25% Discount on All Parts

Priority Call Status